Terms Of Use

Terms of Use


As the users of our website are from multiple nationalities, to prevent inconsistencies between translations into several languages, Terms of Use are provided only in English. If you are not competent in comprehending this text, please ask someone else to translate it for you.


These terms of use govern your use of our online websites owned and controlled by RemoteRehab, including the www.remote.rehab website (the “Site”) and its subdomains and the services available to users through the Site (“Services”). Your compliance with these Terms of Use is a condition to your use of the Site.


Medical Emergency: If you have a medical emergency condition, this site is not appropriate for you. You should refer to an emergency unit in a hospital.


Refund Policy:
If our services including video-conference sessions with our health professionals  do not commence due to technical reasons or absence of any of RemoteRehab staff or health professional, the entire fee would be refunded to you in 7 working days. If you request another session or service to be replaced to the lost one, the fee will not be refunded but a new session or service will be provided to you. If the video-conference session or other services do not commence due to technical problems or absence from your side, the refund or replacement of the services may still be possible upon your request but the final decision will be made by RemoteRehab support personnel.


Any information or advice received from our doctors during online visit session, comes from them alone, and not from RemoteRehab. Your interactions with the providers via the Service are not intended to take the place of your relationship with your regular health care practitioners. RemoteRehab shall not be liable for any professional advice obtained from a health care provider via the Service or for any other information obtained on the website.


1. Ownership Of The Site And Related Materials
All pages within this Site are the property of RemoteRehab, or its licensors or suppliers, as applicable. The Site is protected by international copyright and trademark laws.


2. Electronic Communications
When you use any RemoteRehab Service, or send e-mails, text messages, and other communications from your desktop or mobile device to us, you are communicating with us electronically. You consent to receive communications from us electronically. You agree that (a) all agreements and consents can be signed electronically and (b) all notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such notices and other communications be in writing.


3. Site Access, Security and Restrictions; Passwords
If you create a subscriber account for the Remote.Rehab website, you agree to complete the registration process by providing current, complete, and accurate information as required by the website. You are responsible for all activities that occur under your account. You agree to protect the confidentiality of your user ID and password, and not to share or disclose your user ID or password to any third party. You agree that you are fully responsible for all activity occurring under your user ID. Your access to the Site may be revoked by RemoteRehab at any time with or without cause.
You are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access; or (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; or (c) accessing or using the webite or any portion of it without authorization, in violation of these Terms of Use or in violation of applicable law. If you are under 18, you may use our services only with involvement of a parent or guardian.
You may not use any automated software of any kind to access or copy data on the website, deep-link to any feature or content on the website, bypass our robot exclusion headers or other measures we may use to prevent or restrict access to the website.
Violations of system or network security may result in civil or criminal liability. RemoteRehab will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site.
The information provided to you by health professionals during video-conference sessions or by support personnel are only intended for consultations purposes. These information do not replace the direct advice of your personal physicians. THE SITE AND SERVICES ARE NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL DIAGNOSIS OR TREATMENT. RELIANCE ON ANY INFORMATION APPEARING ON THE SITE, WHETHER PROVIDED BY RemoteRehab, ITS CONTENT PROVIDERS, MEDICAL EXPERTS, CLIENTS, VISITORS TO THE SITE OR OTHERS, IS SOLELY AT YOUR OWN RISK. WHILE RemoteRehab FACILITATES YOUR SELECTION OF, COMMUNICATIONS WITH AND OTHER INTERACTIONS WITH PHYSICIANS, RemoteRehab DOES NOT PROVIDE MEDICAL SERVICES AND THE DOCTOR-PATIENT RELATIONSHIP IS BETWEEN YOU AND THE HEALTHCARE PROVIDER YOU SELECT. ALL HEALTHCARE PROVIDERS IDENTIFIED OR ACCESSIBLE ON THE SITE ARE INDEPENDENT PROVIDERS AND ARE NOT EMPLOYED BY OR AFFILIATED WITH RemoteRehab.


4. License And Access
Subject to your compliance with these Terms of Use and your payment of any applicable fees, RemoteRehab or its content providers grant you a limited, non-exclusive, non-transferable, non-sub-licensable license to access and make personal and non-commercial use of the RemoteRehab Services. This license does not include any resale or commercial use of any RemoteRehab Service, or its contents; any downloading, copying, or other use of account information for the benefit of any third party; or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these Terms of Use are reserved and retained by RemoteRehab. No service or part of service in this website, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of RemoteRehab. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of RemoteRehab without express written consent. You may not use any META TAGS or any other “hidden text” utilizing RemoteRehab’s name or trademarks without the express written consent of RemoteRehab. You may not misuse the RemoteRehab Services. You may use the RemoteRehab Services only as permitted by law. The licenses granted by RemoteRehab terminate if you do not comply with these Terms of Use.


5. Accuracy and Integrity of Information
Although RemoteRehab attempts to ensure the integrity and accurateness of the website, it makes no representations, warranties or guarantees as to the correctness or accuracy of the website and its content thereon. In the event that an inaccuracy arises, please inform RemoteRehab so that it can be corrected. Information contained on the Site may be changed or updated without notice.


6. User Information
If you submit, upload, post or transmit any health information, medical history, problems, symptoms, personal information, consent forms, agreements, files, videos, images or other materials to us or to our support personnel (“User Information”), you agree not to provide any User Information that (1) is false, inaccurate, defamatory, abusive, libelous, unlawful, obscene, threatening, harassing, fraudulent, pornographic, or harmful, or that could encourage criminal or unethical behavior, (2) violates or infringes the privacy, copyright, trademark, trade secrets or intellectual property rights of any person or entity, or (3) contains or transmits a virus or any other harmful component. You agree not to contact other site users through unsolicited e-mail, telephone calls, mailings or any other method of communication. You represent and warrant to RemoteRehab and its Providers that you have the legal right and authorization to provide all User Information to RemoteRehab and its Providers for use as set forth herein and required by RemoteRehab and the Provider.


7. Disclaimer of Warranties
RemoteRehab DOES NOT WARRANT THAT ACCESS TO OR USE OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS IN THE SITE WILL BE CORRECTED. THIS SITE, INCLUDING ANY CONTENT OR INFORMATION CONTAINED WITHIN IT OR ANY SITE-RELATED SERVICE, IS PROVIDED “AS IS,” WITH ALL FAULTS, WITH NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY OF INFORMATION, QUIET ENJOYMENT, AND TITLE/NON-INFRINGEMENT. REMOTEREHAB DOES NOT WARRANT THE ACCURACY, COMPLETENESS OR TIMELINESS OF THE INFORMATION OBTAINED THROUGH THE SITE.
YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THIS SITE, SITE-RELATED SERVICES, AND LINKED WEBSITES. REMOTEREHAB DOES NOT WARRANT THAT FILES AVAILABLE FOR DOWNLOAD WILL BE FREE OF VIRUSES, WORMS, TROJAN HORSES OR OTHER DESTRUCTIVE PROGRAMMING. YOU ARE RESPONSIBLE FOR IMPLEMENTING PROCEDURES SUFFICIENT TO SATISFY YOUR NEEDS FOR DATA BACK UP AND SECURITY.


8. Limitation of Liability Regarding Use of Site
RemoteRehab IS NEITHER RESPONSIBLE NOR LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION) ARISING OUT OF OR RELATING IN ANY WAY TO THE SITE, SITE-RELATED SERVICES, CONTENT OR INFORMATION CONTAINED WITHIN THE SITE, AND/OR ANY LINKED WEBSITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SITE, SITE-RELATED SERVICES, AND/OR LINKED WEBSITES IS TO STOP USING THE SITE AND/OR THOSE SERVICES.


9. Force Majeure
We will not be deemed to be in breach of these terms or liable for any breach of these terms or our privacy policy due to any event or occurrence beyond our reasonable control, including without limitation, acts of God, terrorism, war, invasion, failures of any public networks, electrical shortages, earthquakes or floods, civil disorder, strikes, fire or other disaster.


10. Indemnity
You agree to defend, indemnify and hold RemoteRehab harmless from and against all third party claims, damages and expenses (including reasonable attorneys’ fees) against or incurred by RemoteRehab arising out of your breach of these Terms of Use or violation of applicable law, or access by anyone accessing the Site using your user ID and password. Notwithstanding the foregoing or anything to the contrary herein, RemoteRehab shall only exercise its rights in this Section after addressing applicable claims with Your employer or health plan should you be accessing the Site or Services through your employer or health plan


11. Right to Modify Revisions; General
RemoteRehab reserves the right to modify these Terms of Use at any time, effective upon posting. Any use of this website after such changes will be deemed an acceptance of those changes. You agree to review the Terms of Use each time you access this website so that you may be aware of any changes to these Terms. The companion Privacy Policy covers the use of cookies by RemoteRehab only and does not cover the use of cookies by any third-party. RemoteRehab reserves the right, in its sole discretion, to terminate your access to all or part of this Site, with or without cause, and with or without notice. In the event that any of the Terms of Use are held by a court or other tribunal of competent jurisdiction to be unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary so that these Terms of Use shall otherwise remain in full force and effect. These Terms of Use constitute the entire agreement between RemoteRehab and you pertaining to the subject matter hereof. In its sole discretion, RemoteRehab may from time-to-time revise these Terms of Use by updating this posting. You should, therefore, periodically visit this page to review the current Terms of Use, so you are aware of any such revisions to which you are bound. Certain provisions of these Terms of Use may be superseded by expressly designated legal notices or terms located on particular pages within this Site.


Terms Of Use

RemoteRehab, السیاسات